Honda Australia

Urgent Recall Information

URGENT!

IMPORTANT RECALL INFORMATION

The global Takata airbag inflator recalls have affected tens of millions of vehicles around the world across many manufacturers including Honda, Mazda and Toyota. Approximately 4M vehicles in Australia are affected, so it is crucial these vehicles are repaired as soon as possible.

For more information, please see the Recall and Replacement Timetable and the Quarterly Completion Schedule.

Honda Australia has written to customers affected by active recalls. Honda Australia will be unable to contact you if your contact details are not available to us. If your information has changed, you may also update your contact details.

If you require additional assistance, you can contact:

    - National Accreditation Authority for Translators and Interpreters www.naati.com.au; or 

    - Translating and Interpreting Service www.tisnational.gov.au; or 

    - National Relay Service https://relayservice.gov.au

 

IS MY HONDA AFFECTED BY THE TAKATA AIRBAG RECALL?

Enter your Registration number (Rego) below. If affected, you will have the option to request a call back and Honda Australia will book a free recall service for you.
If your rego number is not recognised or is not in our database, you will automatically be prompted to enter your VIN. Please note, the VIN / Rego check tool will not recognise vehicles not imported by Honda Australia. If you have a Honda that was not imported by Honda Australia, please present your vehicle to an Authorised Honda Dealer for assistance.

Enter your vehicle registration number (rego)

VEHICLE REGISTRATION NUMBER

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Edit

Product Safety Recall information will only be displayed for vehicles that were originally imported by Honda Australia.

This registration number is not recognised. Please try again. Sorry an error occurred, please try again later.
Registration number example
Please input letters and numbers only (A-Z, 0-9). No spaces or special characters. Example: ABC123
If your Rego is not matched to a Vehicle Identification Number (VIN), you will need to enter your VIN.

ENTER YOUR VEHICLE IDENTIFICATION NUMBER (VIN)

VEHICLE IDENTIFICATION NUMBER

Enter VIN

Enter VIN

Product Safety Recall information will only be displayed for vehicles that were originally imported by Honda Australia.

Sorry, your registration number was not recognised. Please enter your VIN below

This VIN is not recognised. Please try again. Sorry an error occurred, please try again later.
Your (VIN) is made up of 17 characters (both alpha and numeric).
Tip: There are no ‘O’s in VIN numbers. Just ‘Zeros’.

The most common places to find your VIN are:

  • Engine bay
    Engine bay
    As shown in the diagram.
  • Registration documents
    Registration documents

    You will find your VIN on your annual vehicle registration renewal statement.

  • Service and Warranty Manual
    Service and Warranty Manual

    Look for it on the inside cover.

If you're unable to locate the VIN, please consult your local Honda Dealer, or 1800 789 839 for assistance.

IS THIS YOUR VEHICLE?

YOUR VEHICLE

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EDIT

We've found the following vehicle information associated with the VIN submitted. Please confirm if this is your vehicle. 

VEHICLE RESULTS

Search Date
VIEW

VIEW
<p>Your vehicle is affected by the following Recall.</p> <ul> <li>If your Recall status is '<b>ACTION REQUIRED</b>', please click the NEXT button to request a call back. Honda Australia will then organise a Free Recall Service</li> </ul> <ul> <li>If your Recall is '<b>IN PROGRESS</b>' click NEXT to view the case number and status of your Recall</li> </ul>

Case number

Further Details Required please call 1800 789 839

Recall Status Download PDF

Your vehicle does not have any safety related issues.
  • URGENT!!! PLEASE CALL
    THE HONDA RECALL CALL CENTRE ON 1800 789 839 IMMEDIATELY, CHOOSING NOT TO ACT COULD BE DEADLY!
    URGENT!!! CHOOSING NOT TO ACT COULD BE DEADLY! URGENT!!! CHOOSING NOT TO ACT COULD BE DEADLY! URGENT!!! PLEASE CALL THE HONDA RECALL CALL CENTRE ON
    1800 789 839 IMMEDIATELY, CHOOSING NOT TO ACT COULD BE DEADLY!
    URGENT!!! PLEASE CALL THE HONDA RECALL CALL CENTRE ON
    1800 789 839 IMMEDIATELY, CHOOSING NOT TO ACT COULD BE DEADLY!
    URGENT!!! CHOOSING NOT TO ACT COULD BE DEADLY! YOU HAVE A LAPSED BOOKING, PLEASE CALL
    THE HONDA RECALL CALL CENTRE ON 1800 789 839 IMMEDIATELY, YOUR SAFETY COULD BE AT RISK!

    You must immediately contact the Honda Recall Call Centre on 1800 789 839 to arrange for your vehicle to be towed to a Honda dealer or for an onsite repair. Any tow or onsite repair will be undertaken FREE OF CHARGE.

    Your recall case has been received by Honda Australia. The Honda Recall Call Centre will call you to connect you with your local dealer.

    You are awaiting a recall appointment with your local dealer.

    Your local dealer will attempt to contact you to arrange an appointment at a time convenient to you..

    Call the Honda Recall Call Centre on 1800 789 839 if you have any queries.

    You must immediately contact the Honda Recall Call Centre on 1800 789 839 to arrange for your vehicle to be towed to a Honda dealer or for an onsite repair. Any tow or onsite repair will be undertaken FREE OF CHARGE.

    You must immediately contact the Honda Recall Call Centre on 1800 789 839 to arrange for your vehicle to be towed to a Honda dealer or for an onsite repair. Any tow or onsite repair will be undertaken FREE OF CHARGE.

    Please call the Honda Recall Call Centre on 1800 789 839 immediately if you have missed or need to reschedule your appointment.

    If you have recently attended your booking and had your recall completed, please disregard this message.

  • RECALL WARNING!
Please call 1800 789 839 to speak with our recall team. Alternatively you can request a call back
Please call 1800 789 839 if you need to update your booking details.

Future Recall Status

Your activation date is not available, please call 1800 789 839

Vehicle History

There is no historical recall information currently available for this vehicle. If you require further information, please call the call centre on 1800 789 839 to speak with our recall team.

REQUEST A CALL BACK

What's next?

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REQUEST A CALL BACK

What's next?

EDIT

Please submit your details below and we will endeavour to call you within 2 business days.

It's best if you call the call centre immediately on 1800 789 839.

If you would still prefer a call back, please submit your details below and we will endeavour to call you within 2 business days.

WE CAN'T IDENTIFY YOUR REGISTRATION NUMBER (REGO)

What's next?

The registration number you entered does not match a specific vehicle in our database.

Please contact Honda Australia on 1800 789 839 as soon as possible to resolve this issue because you may be in danger. Alternatively, close this window and try enter your VIN instead.